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SHIPPING & RETURNS
SHIPPING POLICY
At Siya Skin, we strive to deliver your beauty essentials as quickly and safely as possible.
All orders are processed and dispatched within 1 to 2 business days.
We proudly ship using DHL to ensure fast, reliable delivery across all 50 states:
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DHL Free Shipping: 3 – 8 Business Days ($0.00)
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DHL Express Shipping: 2 – 5 Business Days ($5.00)
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Note: Once your order is shipped, you will receive an automated email containing your tracking number to follow your package in real-time.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your skincare and beauty devices.
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30-Day Guarantee: Unused and unopened items in their original packaging can be returned within 30 days of delivery for a full refund.
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Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please email us immediately at support@siyaskin.com with photos of the issue. We will ship a replacement at no extra charge.
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Return Process: To initiate a return, please contact our support team. Customers are responsible for return shipping costs unless the return is due to a product defect or shipping error on our end.